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Return Policy

RETURN

Our stringent quality checks and a team of experts ensures the quality of the product before shipping out any product.

But apologetically ,  if you  receive  any defective  and damaged  products,  kindly let  us know  to  initiate your refund. We pay you a  100% refund if you submit your request through the following  steps . Maximum days for return are  1 5 Days from  receipt of product.

1.Take A Photo

Click a clear  picture of the damaged area of the defective  product. You are advised to capture  it best under  proper  lights.

2.Share It On Email 

Share that picture by mail within a time span of  15 days from the day of product receipt.  Kindly drop a mail on MAIL care@threadofallegory.com with the title as a return/refund   request.

3.Refund Process Initiation

Within 3 days. Our delivery staff picks up the defective product. Once a fter verifying the damaged/ defective product, we start initiating your refund.

Note :-

    1.The reason to return should be a defect in the

       garment or damage in the delivery package.

  1. If the required product is in stock , we wi ll replace the product. In the case of no stock, we will reimburse the payment .

EXCHANGE

If the product you ordered does not fit you, we shall exchange i i for the size you want and resend  it to you. Follow the steps below lo gel an exchange  for your product.  Once we get the wrong  size  back, we  shall send the requested size to you .

1.Send an Email

Email us the details of sizes with the subject line

' Exchange  Request' to care@threadofalllegory.com and also mention why  you would  want  to exchange  the  product.

Also  do mention what do you want to exchange  it for .

2. Keep it Ready

After we get your email , we will send a ' shipment  label'  Print it and stick it on the back of the box. Keep it ready for a pick-up.

3 . Exchange Process Initiation

Once the delivery  man picks up the shipment  from you, we will start processing  a  new order with the new requirement.  Soon  the  exchange  process will be

Initiated and the new order  delivered  promptly .

Note :-

     The courier charges for the exchange will be borne by the customer .

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